Sales handover
Spend less time re-entering store activity
Connect online transactions with the accounting records needed by the people running the business.
MYOB SYNC / WOOCOMMERCE
Connect WooCommerce to MYOB with orders, invoices, guest customers, payments, inventory, product exports and price updates. Explore the MySync integration.
Connect through MySync
THE BUSINESS CONNECTION
WooCommerce gives merchants control over their storefront and catalogue. That flexibility can make the accounting handover more involved. MYOB Sync offers a defined connection between the shop and the accounts while keeping the choice of data flows with the business.
Sales handover
Connect online transactions with the accounting records needed by the people running the business.
Catalogue coordination
Consider how accounting inventory, store availability and catalogue maintenance should relate as the shop grows.
Control
Use the integration for the tasks that make sense for your store while retaining deliberate control over changes.
WHAT THE INTEGRATION CAN DO
MYOB Sync connects a WooCommerce store to an eligible MYOB online company file through MySync. Bring WordPress ecommerce sales into the accounts, use MYOB quantities for store availability and choose whether to automate product or price changes. Imports, accounting transfers and store updates are separate parts of the connection, giving the business control over what changes.
Transfer eligible WooCommerce orders to MYOB sales orders or invoices. With both flows selected, eligible completed orders use invoices and other eligible orders use sales orders. Status selection and order modification lookback define which sales are considered.
Capture customers from WooCommerce orders, including guest checkouts that do not have a registered customer account. Create or match customer cards in MYOB, or use a selected default card for the sales workflow.
Match WooCommerce products and individual variations to MYOB items through unique SKUs. Imported product records expose the matching outcome before an accounting transfer, so missing variation identities can be resolved deliberately.
Use the supported source tax-inclusion information or a chosen inclusive/exclusive basis. MYOB income accounts, taxable and zero-tax codes support the accounting representation of sale lines, shipping and totals. Company currency is part of the connection requirements.
Record supported confirmed WooCommerce payments against a linked MYOB invoice. Workflows that need receipts against sales orders can enable that separately. The payment account determines where the receipt is recorded; this is not full payment-gateway payout reconciliation.
Update matched WooCommerce stock from MYOB on an eligible plan. This supports stores that keep their accounting inventory as the quantity source while using WooCommerce for the storefront and checkout. Inventory can be used without turning on product creation.
Export supported MYOB products into the WooCommerce catalogue on eligible plans. Product exports are separate from order imports and inventory updates, allowing catalogue changes to be introduced only when the business wants them.
Choose a supported MYOB-to-WooCommerce or WooCommerce-to-MYOB price flow. Map the available regular/sale price and MYOB price or cost fields as offered in the app, with optional zero-price protection. A chosen direction defines the source of truth; this is not conflict-merging between simultaneous edits.
Import products, customers, orders and payments to inspect source records and matches without immediately posting a MYOB sale or changing the store. This gives the team a distinct review stage before it enables write operations.
Connect an HTTPS WooCommerce store using approval from an authorised WordPress user, then authorise MYOB separately. The connection starts in MySync and does not depend on a public WordPress plugin-directory listing.
Free includes manual inventory updates and read-only imports. Basic adds schedules, including every 15 minutes, hourly and daily. Plus adds sales, customers and payments; Pro adds products and prices. A separate store-update action handles MYOB-to-store work.
Keep a separate named setup for each connected store and confirm its selected MYOB file. Connection and billing choices remain associated with the relevant store/app, helping a merchant distinguish more than one WooCommerce operation.
Search imported orders, products, customers and payments, inspect source details and monitor completed or failed jobs. Activity records and optional failure-notification preferences provide a way to follow up on connection and transfer issues.
Captured WooCommerce refund information supports investigation of the source transaction. It does not provide the BigCommerce automatic MYOB credit-and-refund flow; financial adjustments outside the supported transfer scope need a separate review.
PUT THE CONNECTION TO WORK
Review incoming orders in MySync and send eligible sales and customer information to MYOB, with payments handled as their own linked records.
Include customer information captured from the order rather than relying only on registered WooCommerce accounts.
Use stock updates for matched products and variations while choosing separately whether product listings or online prices should also change.
FIND THE RIGHT FIT
Consider the operational requirements before deciding the scope of the connection.
Explore planning considerations ↗Identify who administers the site and who will maintain access to the accounting connection alongside other store extensions.
A catalogue with many sizes, colours or configurations needs a consistent identity for each sellable variation.
Agree which records are maintained by the store team and which are maintained in MYOB, especially when catalogue or price responsibilities overlap.
CHOOSING YOUR CONNECTION
Start directly from MySync with free manual inventory updates. Basic AUD14/month adds scheduling, Plus AUD28/month adds customers, sales and payments, and Pro AUD44/month adds products and price updates. Paid plans include a 14-day trial and are billed per connected store.
The MYOB edition, company file and features you use influence what is suitable. Tell MySync about the store and the outcome you want so the connection can be discussed in context.
TWO PLACES. TWO PURPOSES.
BEFORE YOU CONNECT
Find the right accounting integration for your store and the outcomes you need.
The store owner approves WooCommerce API access from MySync and authorises the intended MYOB company file. The app then imports records and runs only the transfer or store-update flows the business chooses.
Yes. Variations need their own unique SKU to match the intended MYOB item. Guest customer information is captured from orders even when there is no registered WooCommerce customer account.
Yes. MYOB-to-WooCommerce stock updates are available on eligible plans. Sales exports, product creation and price changes are independent choices rather than requirements for using inventory.
No. Imported refund data can be reviewed, but the WooCommerce app does not offer the BigCommerce automatic credit-and-refund workflow. Confirm the accounting treatment for your returns separately.
A public WordPress directory listing is not required for the documented connection. Start from the WooCommerce app in MySync and approve access from your store.
LET’S CONNECT
Talk to MySync about the accounting workflow your store needs.