BY MYSYNC

Your store.
Your MYOB.
Connected.

MYOB Sync connects Shopify, Neto, WooCommerce, BigCommerce and Squarespace with your accounts. Bring sales and customers into MYOB, keep stock aligned and choose the flows that fit your store.

One MYOB Sync family · Five ecommerce connections · Australian support

YOUR STORE. YOUR WORKFLOW.MYOB Sync
ShopifyNeto / MaropostWooCommerceBigCommerce
MYOBYour business accounts
Sales & customers Stock & catalogue

Configure your connection.
Keep your business moving.

CHOOSE YOUR CONNECTION

One MYOB Sync.
Built for your platform.

Start with your store. Each connection has its own setup, plan and data-flow options, with a practical guide to get you going.

BigCommerce’s public Marketplace listing is in progress. Contact us for installation access; approved stores can open the app from BigCommerce Apps.

LESS ADMIN. MORE CLARITY.

Choose what flows.
Keep the control.

Build the connection around your accounting process. Features and settings vary by platform and plan.

01 / STOCK

Stock in the right place

Use MYOB quantities for your store inventory. Check product matching and the destination location or warehouse.

Inventory workflow overview ↗
02 / SALES

Sales without the retyping

Choose the orders or invoices you need in MYOB, then review the customer, items, tax, freight and totals.

Choose your sales setup ↗
03 / CUSTOMERS

Cards that match the sale

Use individual customer records or a selected default card, according to the options in your platform app.

Configure your customer flow ↗
04 / PAYMENTS

Payments with a clear link

Apply eligible payments to the matching MYOB sales document and choose the account receiving them.

Explore the sales workflow ↗
05 / CATALOGUE

Change only what you choose

Product creation and price updates are separate controls. Check the supported direction and plan for your store.

Compare the connections ↗
06 / RETURNS

Refunds you can account for

Keep after-sales administration connected to the bigger accounting picture, with the return capabilities offered by each platform.

BigCommerce credit and refund guide ↗

COMPARE THE CONNECTIONS

MYOB integration features, by platform.

Explore the capabilities before choosing your connection. Availability depends on the plan, company file and workflow; the platform page explains the scope.

Sales, inventory, products, prices and return capabilities across MYOB Sync apps
CapabilityShopifyNeto / MaropostWooCommerceBigCommerceSquarespace
Sales documentsQuotes, orders and invoicesSupported orders and invoicesOrders and invoicesOrders and invoicesOrders and invoices
CustomersMatch or create cards; default customer optionCards, default customer and username matchingRegistered and guest order customersCustomer imports and order customer detailsUnique email matching, new cards or a default customer
PaymentsEligible receipts and payment-method account mappingEligible receipts and Neto payment mappingsSupported confirmed receiptsSupported confirmed receiptsConfirmed payments and installments; separate fees
InventoryMYOB to Shopify variantsMYOB to the selected Neto warehouseMYOB to matched store products/variationsMYOB to the selected BigCommerce locationMYOB quantity on hand to finite store variants
Multiple locationsEligible-plan location mappingConfirm mapping and activation with supportConfirm requirements for your storeSelected destination inventory locationNo warehouse allocation mapping
ProductsMissing MYOB items and Shopify product creationSupported item/product flows; confirm activationMYOB-to-WooCommerce product exportMissing MYOB items and BigCommerce product exportMissing MYOB items and hidden Squarespace products
PricesEither direction; selling, compare-at and cost fieldsSupported MYOB-led store price updatesChosen direction and available field mappingsChosen direction and available field mappingsChosen direction; base, sale and supported MYOB fields
ReturnsEligible credit notes, restock treatment and refund paymentsSupported refunded RMA workflowCaptured refund data for reviewOpt-in credits, unpaid settlement and eligible paid refundsRefunds and fee refunds captured for review
ExchangesSupported Shopify exchange processingConfirm the intended return workflowReview separatelyReview separatelyReview separately
SchedulesMain integration and separate product, inventory and price jobsConfigured automatic schedule and manual runsManual, eligible hourly and daily runsManual, eligible hourly and daily runsManual, 5/15/30-minute, hourly or daily schedules
Review toolsRecords, logs, refund reconciliation and selected product trialsImports, records and logsRead-only imports, sync history and activityRead-only imports, sync history, activity and exact-SKU trialsRead-only imports, job history and activity

Product creation, price updates and stock quantities are distinct flows. A supported feature in one app does not establish the same behaviour in another. Explore the full feature list for your platform.

A GOOD FIT STARTS HERE

Your file.
Your settings.

Connect an online MYOB company file available to your authorised login and the MYOB API. Features depend on your MYOB edition, company file and subscription.

Using MYOB Business, AccountRight or Premier?

Check the online company file and the inventory or sales features you need. Ask us to confirm an uncertain edition before choosing the connection. Each store setup has its own configuration and billing; a plan for one platform does not automatically cover another.

FROM CONNECTION TO ROUTINE

A clear first run.
A smoother every day.

Start with the business outcome you want. The help centre provides the practical instructions when you are ready to connect.

01

Prepare the match

Decide which administrative tasks the connection should simplify for the business.

02

Connect and check

Bring the store and accounting teams together around a clearly defined connection.

03

Choose your routine

Choose an ongoing routine that fits the way your store and accounts teams work.

HELP FOR YOUR PLATFORM

Follow your setup guide.

Already connected? Troubleshoot stock, orders, payments and refunds.

GOOD TO KNOW

One family.
Different connections.

Which platforms does MYOB Sync support?

Shopify, Neto / Maropost Commerce Cloud, WooCommerce and BigCommerce. Choose a platform above for its features and installation path. BigCommerce’s public Marketplace listing is being prepared.

Do all apps have the same settings and plans?

No. Each platform has its own setup and supported flows. Shopify billing is managed through Shopify; WooCommerce and BigCommerce use the billing options in their MySync apps. Check the relevant platform page and account screen.

Will data change as soon as I connect?

Follow your app’s setup sequence. Read-only imports prepare records and matches. Transfers and schedules use the flows you choose; review a small sample before enabling ongoing changes.

Where should I start if a sync fails?

Check the affected store, company file, record status and run log. The MYOB Sync troubleshooting guide covers the four platforms and explains what to send support.

LET’S CONNECT

Make your accounts
part of the flow.

Tell us your store platform and what you want to connect.